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A. Comprehensive Services Platform. CWH works cooperatively with clients through the entire managed hosting service cycle - planning, implementation, maintenance, measurement and review - to deliver a comprehensive yet flexible solution that supports their business objectives.

A. Great People. Great people make great service companies. To offer a compelling managed hosting service, CWH does everything possible to recruit, train and retain IT professionals passionate about their work and exceeding their customer's expectations. CWH organizes these professionals into Technical Account Teams lead by ITIL Certified Technical Account Managers, which act as a single point of contact for our clients.

Operational Excellence. CWH managed services are engineered with fanatical attention to detail to consistently deliver the highest levels of quality, performance and value. CWH believes strongly in implementing best practices at all levels of its business and subscribes to internationally accepted standards such as ITIL and ISO 17799. CWH is also a Microsoft Gold Certified Partner and Red Hat Hosting Partner.

Partnership Approach. Achieving the service levels required for mission-critical Internet applications requires a partnership approach. CWH establishes a cooperative framework, which ties its managed hosting services into the customer's overarching business objectives.

A. Early Engagement. CWH would like to engage with clients sooner in the development cycle of mission critical business applications. Too often, these applications are developed without a satisfactory understanding of how it relates to its hosting architecture and how the two must interact to achieve the necessary service availability, performance and scalability. As a result, customers too often run into significant problems and need to make costly changes to their application and hosting architecture after initial deployment.